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Support requests module features

https://www.erp5.com/tiolive-support.Requests.Module

2010/10/01 - ...Support requests module features tiolive - support.Requests.Module 001 Support requests module features support requests Customer Click to enlarge the picture How can the Support Request module help your business ? The support request module aims at gathering the complaints and questions of your clients in order to optimize your answers. A support request is a ticket that will gather different... ...and operator □ Sort your support requests by project □ Manage the status of your support requests: open support requests still need processing □ Use the different event states to assign your staff to this support requests Support Request module Features • Support Request type • Requester • Client • Supervisor • Manager • Operators • Project • Time management • Cost management • Event and...

Keywords support requests | Customer

Event module features

https://www.erp5.com/tiolive-event.Module

2010/10/01 - ...CRM Customer Relationship Management campaigns support requests meetings mail fax meeting letter Click to enlarge the picture How... ...stored in different tickets (campaigns, support requests, meetings...) using the Follow up function of Tiolive. Events can be... ...stored in a ticket (campaign, support request..) and both on the sender... ...Sender/recipient(s) • Follow up (campaign, support request...) • State • Preview •...