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[FIXED] Incident: Feb, 11th 2020 03:50 GMT: all rack is down at DATA4

Rapid.Space Incident. Read the article for real time information.
  • Last Update:2020-02-18
  • Version:001
  • Language:en

Explanation

  • The rack was totally powered down due to a planned maintenance in the datacenter. Unfortunately, our partner handling the rack failied to inform us in advance due a contact problem between the datacenter and our partner. 
  • The failing machine had a RAM problem

 

12/02/2020 11:24 GMT All OK

The last failing machine has been fixed. Everything is OK.

11/02/2020 04:25 GMT All OK except one machine

The rack started again, all machines are up and running axcept one machine that is in a boot loop. The datacenter knows about this issue and will invstigate.

11/02/2020 03:50 GMT all rack down in DATA4 datacenter

At 03:50 GMT, all rack in DATA4 went down.